Frequently Asked Questions
How do I register for federal retirement classes?
Registration is available online. Click the Register for Training tab on the navigation menu above, and scroll down to the federal retirement class location you would like to attend. Select Add to Cart, and then View Cart. You will be directed to your cart, where you can select the number of participants to be registered. Proceed to the next screen to enter participant information. After all participant information is completed, you will be directed to a confirmation page. Please note that if you are registering multiple participants or an employee and their spouse, and you would like to make separate payments, separate registrations must be submitted.
What forms of payment are accepted?
We accept credit cards, including Visa, MasterCard, Discover, and American Express. You may also pay by check, EFT, and SF-182/DD1556..
When do I have to submit payment?
Payment or approved and received SF-182 must be received no later than two weeks before the class start date.
When will I receive a confirmation?
Confirmation emails are automatically sent to the registered participant upon submitting the registration form. A reminder email is sent to the registered participant two weeks before the class start date. Please note that the cardholder is not included in this email. Cardholders will receive their paid invoice once the card has been charged.
What is the cancellation/refund policy?
Registrations may be canceled up to thirty days before the class start date. Cancellations with less than thirty days notice are not eligible for refund, however the registration may be transferred to a different employee, or the participant may transfer to a later training session. No shows are not eligible for a refund, but may attend a later session.
What is the weather delay or cancellation policy?
In the event of inclement weather, we will follow the OPM Current Operating Status (for classes in Washington, DC) or local Federal Executive Board Current Operating Status (for all other locations). We will observe the same delays or cancellations as do the local Agencies.
What if I can’t attend?
You are welcome to send another employee in your place, or transfer your registration to a later training session.
Are there any discounts available?
Group discounts are always available. For groups of five or more, please use the coupon code GROUP5SAVE for $30 off each participant. For groups of ten or more, please use the coupon code GROUP10SAVE for $50 off each participant.
What do I need to bring with me?
All required materials will be provided at the class.
How should I dress?
Business casual attire is typical.
What does my registration fee include?
The registration fee includes the class and related materials. It does not include meals, accommodations, or transportation.
Can I buy the training workbook separately?
Our training workbook is designed to accompany the presentation and is not available for separate purchase.
Can you bring this training onsite to my agency?
Absolutely! Please submit an Agency Training Inquiry. These seminars cover the same topics as the online federal retirement classes including FERS, social security, TSP, FEGLI, and more.
Registration is available online. Click the Register for Training tab on the navigation menu above, and scroll down to the federal retirement class location you would like to attend. Select Add to Cart, and then View Cart. You will be directed to your cart, where you can select the number of participants to be registered. Proceed to the next screen to enter participant information. After all participant information is completed, you will be directed to a confirmation page. Please note that if you are registering multiple participants or an employee and their spouse, and you would like to make separate payments, separate registrations must be submitted.
What forms of payment are accepted?
We accept credit cards, including Visa, MasterCard, Discover, and American Express. You may also pay by check, EFT, and SF-182/DD1556..
When do I have to submit payment?
Payment or approved and received SF-182 must be received no later than two weeks before the class start date.
When will I receive a confirmation?
Confirmation emails are automatically sent to the registered participant upon submitting the registration form. A reminder email is sent to the registered participant two weeks before the class start date. Please note that the cardholder is not included in this email. Cardholders will receive their paid invoice once the card has been charged.
What is the cancellation/refund policy?
Registrations may be canceled up to thirty days before the class start date. Cancellations with less than thirty days notice are not eligible for refund, however the registration may be transferred to a different employee, or the participant may transfer to a later training session. No shows are not eligible for a refund, but may attend a later session.
What is the weather delay or cancellation policy?
In the event of inclement weather, we will follow the OPM Current Operating Status (for classes in Washington, DC) or local Federal Executive Board Current Operating Status (for all other locations). We will observe the same delays or cancellations as do the local Agencies.
What if I can’t attend?
You are welcome to send another employee in your place, or transfer your registration to a later training session.
Are there any discounts available?
Group discounts are always available. For groups of five or more, please use the coupon code GROUP5SAVE for $30 off each participant. For groups of ten or more, please use the coupon code GROUP10SAVE for $50 off each participant.
What do I need to bring with me?
All required materials will be provided at the class.
How should I dress?
Business casual attire is typical.
What does my registration fee include?
The registration fee includes the class and related materials. It does not include meals, accommodations, or transportation.
Can I buy the training workbook separately?
Our training workbook is designed to accompany the presentation and is not available for separate purchase.
Can you bring this training onsite to my agency?
Absolutely! Please submit an Agency Training Inquiry. These seminars cover the same topics as the online federal retirement classes including FERS, social security, TSP, FEGLI, and more.